Customer Satisfaction Survey

Thursday, July 11, 2013


Customer Satisfaction Survey
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On the scale, please rate our performance based on the following attributes. You may skip any of them if non-applicable. Please specify you’re the reasons for your ratings if necessary in the ‘comments/suggestions’ box below.

Excellent
Good
Average
Fair
Poor
Value for money
Food quality
Design of packaging
Design of baby/wedding announcement card




Excellent
Good
Average
Fair
Poor
Knowledge on product
Attitude
Responsiveness
Willingness to help
Speed of service

Excellent
Good
Average
Fair
Poor
Usefulness of information
Ease to locate information
Ease of ordering via the online order form



Excellent
Good
Average
Fair
Poor
Ease to locate our physical shop
Ease to transport large no. of products to your vehicle
Shop ambience
Excellent
Good
Average
Fair
Poor
Condition of products upon delivery / self-collection
Punctuality of delivery / Speed of self-collection
Attitude of our delivery agent / Customer Service
Excellent
Good
Average
Fair
Poor





Definitely
Probably
Not Sure
Probably Not
Definitely Not
5th times
4th times
3rd times
2nd times
1st times






We greatly appreciate the feedback given. Thank you & we look forward to serve you again!


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